For flats, apartments & shared buildings
Your building wasskipped.We came back for it.
Luma Fibre brings full fibre broadband to the flats, converted houses and small blocks the big providers walked past. We do the surveys, the landlord conversations and the paperwork — at no cost to you.
Takes about 60 seconds. No contract, no obligation, no cost.
Homes going live, floor by floor
Had a letter from us? You're in the right place — register below and we'll pick it up from there.
Register your interest →The problem
Whole streets got full fibre. Then the van reached your building and kept driving.
Permission
Shared buildings often need sign-off from a landlord, freeholder or managing agent. Most providers won't chase it.
Size
Small blocks and converted houses fall below the thresholds the national rollouts plan around.
Effort
Getting fibre into a shared riser takes real work. It's easier to skip the street and move on.
None of that is your fault — and none of it is your problem to solve.
How we do it
From skipped to fully lit
Today
One building, no fibre
Your block sits metres from a full fibre network it can't reach. Every home in it is stuck on old copper or a shared connection that buckles at 8pm.
- One building, no fibre
- We survey the building
- We get permission
- Fibre comes into the building
- Every home can connect
What it costs you
Zero. Getting full fibre into your building costs residents nothing.
Luma pays for the hard part
There's no survey fee, no admin charge and no contribution from residents or the building. You only ever pay for a broadband package — and only if you decide one is right for you.
- Building survey and technical checksCovered
- Landlord, freeholder and managing agent conversationsCovered
- Legal paperwork and wayleave agreementsCovered
- Bringing the fibre into your buildingCovered
Permission
Residents don't need to approach the landlord or managing agent themselves — that's our job.
Some buildings need sign-off before fibre can be installed. Luma Fibre manages that process end to end, so all you have to do is register.
01
We find out who decides
Landlord, freeholder or managing agent — we work out who has to say yes.
02
We contact them ourselves
No awkward conversations for you. We explain the work, the timings and the benefit to the building.
03
We handle the paperwork
Wayleaves, permissions, insurance documents and technical questions all sit with us.
04
We book your install
Once it's approved, you pick a date and time slot that suits you.
Once you're live
The same packages as every other Luma home
No flat surcharge, no watered-down plans. Full fibre with matching upload and download speeds, and prices that include VAT.
Packages
Pick the package that fits your home
No confusing speed jargon. Just packages designed around how you actually live.
Essential Fibre
Smaller households, browsing, streaming and working from home.
Speed
Up to 150 Mbps upload and download
- Smooth HD streaming on 2–3 devices
- Reliable video calls and remote work
- Plenty for everyday browsing & shopping
- Amazon eero router supplied on loan with your broadband service
Family Fibre
Busy homes, smart TVs, tablets, video calls and several people online at once.
Speed
Up to 500 Mbps upload and download
- 4K streaming on multiple TVs at once
- Smooth video calls, even with several people online
- Great for kids' homework and devices
- Amazon eero router supplied on loan with your broadband service
Ultra Fibre
Gamers, home offices, heavy streaming, smart homes and lots of connected devices.
Speed
Up to 900 Mbps upload and download
- Fast downloads and cloud gaming
- Low latency for gaming
- Powers smart cameras, doorbells & sensors
- Amazon eero router supplied on loan with your broadband service
Price includes VAT and is fixed for your 24-month minimum term. Speeds shown are advertised package speeds delivered to your property. Wi-Fi speeds inside your home also depend on property construction, router location, interference, the number of devices connected and each device's capability. Equipment and installation detail is set out in our package information.
Not sure which package? We'll help you choose.
Answer a few quick questions about your home and we'll match you to the right broadband — no pressure, no jargon.
Essential Fibre
Add-ons that pop in for you
Answer a few more questions to see suggestions tailored to your home.
Keep going — your match updates in real time as you answer.
Reassurance
What we promise residents
Registering is not a contract
You're telling us you're interested. Nothing more. You can say no at any point.
We only contact you about your address
Your details are used to check availability at your building and to talk you through the next step.
Clear answers, in plain English
No jargon, no pressure. If your building can't be connected yet, we'll tell you straight.
The facts, plainly
It costs residents nothing
The survey, the landlord and freeholder conversations, the legal paperwork and bringing the fibre into the building are all covered by Luma. You only ever pay for a broadband package, and only if you choose one.
We do the chasing
Getting permission from a landlord, freeholder or managing agent is usually what stalls a building. We handle that correspondence so residents don't have to.
Full fibre, price fixed and VAT included
On our own network, residential packages upload as fast as they download. The monthly price shown includes VAT and is fixed for your 24-month term.
Register your interest
Quick and easy...
Tell us where you live and how to reach you. We'll check your building and come back to you with a straight answer.
- Takes about 60 seconds
- No contract and no obligation
- We'll only contact you about Luma Fibre at your address
Questions
The things residents ask us most
Put your building back on the map.
Register your interest and we'll check your address, speak to whoever needs to approve it, and come back to you with the next step.
Or tell a neighbour