Website terms of use

These website terms of use are between you and Luma Fibre Limited, a company registered in England and Wales under company number 17275056, registered office 238A Telegraph Road, Heswall, Wirral, CH60 0AL ("Luma Fibre", "we", "us").

This website provides information about Luma Fibre services, allows you to register interest, request a broadband comparison and make an enquiry.

Please use the website lawfully and do not attempt to disrupt it, gain unauthorised access to it, or submit information about another person without their knowledge.

Package details, speeds and prices shown on this website are indicative and depend on availability at your address. Speeds shown are advertised package speeds, not a measurement of the speed at a particular property.

Nothing on this website forms a contract for service. A service contract is entered into separately, using the applicable Residential Service Terms or Business Service Terms.

The Luma Fibre name, logo and the content of this website belong to Luma Fibre Limited unless stated otherwise.

We try to keep information on this website accurate and up to date, but we do not guarantee it is free of errors. We are not liable for loss arising from reliance on general website content where a specific, confirmed quote or contract exists to govern your service.

These terms are governed by the law of England and Wales.

You can contact us using the details on our Contact page, and we will respond within our published response times.